Relate
Tasks
- Ethnographic Observations and User Interviews: Observing various groups in communication with each other in different settings and following up with user interviews to ensure understanding.
- Communication Flow Modeling: Understanding the communication trends within the group and coming up with a solid quantitative way to group these forms of communication.
- Consolidated Communication Models: Grouping together all the different forms of communication of different parties and understanding the gaps which communication is currently unavailable, creates many errors, or requires many workarounds.
- Weekly Presentations to Team: Brainstorming and discussions of interviews occurred biweekly which allowed team to discuss user data and form solid ideas on how to proceed.
Applied Methods
| Skills | Programs |
|---|---|
| data collection, contextual inquiry, user task modeling, communication modeling, storyboarding | Visio, Illustrator, Photoshop, Omnigraffle |
Project Overview
A communication implementation that examines current available modes of communication, including gestures, inflections, body language/orientations, as well as asynchronous and asynchronous, mediated and unmediated modes of communication, finds what is missing in communication technologies today and closes the gap by ideally enabling multiple modalities of communication adaptable to the people and situation.
